SMS for vets: reminders that work

Vaccinations, worming and check-ups get forgotten because they rarely feel urgent. A reminder at the right moment solves that.

The vaccination reminder

A few weeks before the due date, with the animal's name in it. That last part makes the difference: "your appointment" reads differently from "Nero's annual jab".

The appointment reminder

A day ahead, with the option to cancel. In a practice with short slots, a no-show is immediately a lost slot.

Follow-up after a procedure

A short message a few days later with what to watch for and when to call. This reduces worried phone calls and raises trust.

What you leave out

Diagnoses and treatment details. Keep it organisational.

In practice

Connect it to your practice software. Reminders somebody has to prepare by hand get forgotten in exactly the busy weeks — the weeks when they return the most.