Subaccounts and account access
A subaccount is a separate login for a colleague, department or customer, linked to your main account. Every subaccount has its own login, language and sender, while you distribute credits from the main account and keep the overview of balance and usage.
That way your whole organisation works on one SMSBOX environment, at the same favourable SMS rates from €0.06 per SMS — without a subscription or setup costs. Subaccounts also combine perfectly with a shared phone book and Single Sign-On.
What can a subaccount do?
Own login, language and sender
Every subaccount logs in with its own credentials and works with its own language and sender name.
Distribute credits
From the main account you assign credits to each subaccount, exactly as much as needed.
Balance overview with alert
You see the balance per subaccount on your dashboard and get a warning when a subaccount is almost out of credits.
Usage report in Excel
Export the usage per subaccount to XLSX, per month or per period (up to 12 months).
Master users: one login for multiple accounts
Managing multiple SMSBOX accounts? A master user is a single login with access to multiple accounts. You switch effortlessly between environments without logging in again each time — ideal for administrators and agencies.
When do you choose subaccounts?
Bureaus and agencies
Give every customer their own subaccount with their own sender and balance, while you keep the overall view.
Multiple locations
Each location or department sends independently, while headquarters manages the credits and usage.
Rebilling to customers
The usage report per subaccount (XLSX) makes internal cost allocation or invoicing your customers easy.
Combine with a shared phone book and SSO
Share one central phone book with all your subaccounts: the main account manages the contacts and groups, subaccounts use them read-only when sending. And with Single Sign-On your employees log in securely with their existing company account. All GDPR-compliant, on Belgian servers.
